Discount codes reduce your bill on top of any other pricing — applied at checkout when you add a site or purchase add-ons, with the discount visible as an explicit line item on your invoice.
How to apply a code
- Enter the code in the discount code field during checkout.
- Validation runs immediately — invalid or expired codes are rejected with the reason.
- Successful codes show the discount amount before you commit.
- Codes can also be attached to upcoming invoices by Paathz operators for custom arrangements.
The two code types
- Percent codes: reduce by a percentage (e.g., 25% off).
- Fixed codes: reduce by a flat amount in cents (e.g., $50 off).
Duration options
- First cycle only — applies once to the first invoice it lands on.
- Next N months — applies to a fixed number of recurring invoices, then expires.
- All cycles until expiry — applies to every applicable invoice until the code's validity date.
Scope options
- Whole invoice — reduces the entire invoice subtotal.
- Site base only — reduces only the site subscription, not add-ons.
- Add-ons only — reduces only extra job posts and extra hires.
Where codes fit in the pricing cascade
- Codes apply last — after enterprise rate × Restaurants discount × proration.
- You can stack: a code on top of the Restaurants 50% discount, for example.
- Each redemption is tracked and shown on the invoice it reduced.
Limits and validation
- Each code has a validity period, a maximum total redemption count, and a per-organization cap (usually 1).
- Codes won't apply if your organization is in a delinquent state — pay the outstanding invoice first.
- Operators can pause a code (no new redemptions, existing recurring continues) or expire it (stops recurring at next cycle).
| Good to know Codes can't be deleted once created (financial record retention) — only paused or expired. If you've been given a code that doesn't work, double-check the validity window and your eligibility before contacting support; the error message usually identifies the specific check that failed. |
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